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# Alabama 811

Statewide public safety and damage prevention service

## Sitemaps

- [XML Sitemap](https://www.al811.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [GeoRemote Training Videos and emergency tickets](https://www.al811.com/georemote-training-videos-and-emergency-tickets/) - Tier 3 GeoRemote online ticket entry training including Emergency Tickets Train Online. Get Certified. Submit Tickets Faster.Complete our official Alabama 811 course to become TIER 3 certified. Course Video Instructions Users will have 30 days to complete each of the 6 training videos. Training is not considered complete if 100% is not scored on each
- [GeoRemote Training Videos](https://www.al811.com/georemote-training-videos/) - Tier 3 GeoRemote online ticket entry training Train Online. Get Certified. Submit Tickets Faster.Complete our official Alabama 811 course to become TIER 3 certified. Course Video Instructions Users will have 30 days to complete each of the 6 training videos. Training is not considered complete if 100% is not scored on each of the video
- [The Benefits of White Lining in Excavation Projects](https://www.al811.com/the-benefits-of-white-lining-in-excavation-projects/) - White Lining When it comes to excavation projects, effectively communicating the exact location of the dig site is crucial for avoiding damage and ensuring safety. While providing the address is important, it’s equally essential to include specific descriptions within the site address, such as directions, distances, and references to accurately pinpoint the excavation area. This
- [811 for the Ag community](https://www.al811.com/811-for-the-ag-community/) - 811 for the Ag community Farming operations have the potential for catastrophic outcomes when it comes to hitting buried utilities. Whether it’s a gas line, electrical cable, or water pipe, damaging these underground utilities can have far-reaching consequences for generations to come. Contacting 811 can help protect your farm, family, and your community Tips to
- [Alabama Damage Prevention Summit 2026](https://www.al811.com/alabama-damage-prevention-summit-2026/) - gas, water, electric and telecommunicationsMunicipal and county personnelRegulatory agency personnel (both state and federal)Alabama 811Individuals who are involved in installing or protecting underground utility lines Why should you attend the Summit? Network with stakeholders from different industries to share perspectivesPromote excavation safety and protection of our underground infrastructureShare information on industry trends and technologiesInteract in
- [Public Outreach & Community Engagement](https://www.al811.com/public-outreach-community-engagement/) - Help us spread the safe digging message. Joint marketing campaigns enable utility companies to leverage influence by combining resources, expertise, and audience reach to amplify the safe digging message of contacting 811 before digging.
- [How contacting 811 can save contractors time & money](https://www.al811.com/how-contacting-811-can-save-contractors-time-money/) - Contacting 811 Can Save Contractors Time and Money Protect Utilites & Your Business As a contractor, time is money, and efficiency is key to maintaining a successful business. One small step —contacting 811 before you dig— can save you both time and money on your projects, while protecting your team and the surrounding community. 5
- [What's the difference between public and private utilities?](https://www.al811.com/whats-the-difference-between-public-and-private-utilities/) - Beware, a private utility is owned and maintained by the property owner. Private utilities are not registered with 811.
- [Alabama 811 - Giveaway](https://www.al811.com/alabama-811-monthly-giveaway/) - Help us spread the safe digging message by sharing these giveaways on social media. Your participation is key to helping us keep Alabama safe and connected!
- [811 Tips for facility owners and operators](https://www.al811.com/811-tips-for-facility-owners-and-operators/) - 811 Tips for Facility Owners & Operators The damage prevention industry has many moving parts. Each stakeholder plays an important role in making the 811 process work effectively. If everyone involved works to make their area of responsibility more efficient, the entire 811 system will be able to function like a well-oiled machine. The 811
- [811 tips for excavators](https://www.al811.com/811-tips-for-excavators/) - 811 Tips for Excavators The damage prevention industry has many moving parts. Each stakeholder plays an important role in making the 811 process work effectively. If everyone involved works to make their area of responsibility more efficient, the entire 811 system will be able to function like a well-oiled machine. The 811 System can only
- [Kids Safe Digging](https://www.al811.com/kids-safe-digging/) - Kids Safe Digging Program Alabama 811 is committed to helping students and families understand the importance of safe digging practices around underground utilities, including water, sewer, natural gas, electricity, and communication lines. The Alabama 811 Kids Safe Digging program is an engaging educational initiative to increase awareness and encourage students to learn about energy sources,
- [Fence Installation Checklist](https://www.al811.com/fence-installation-checklist/) - Fence Installation Checklist Are you planning to install a Fence?Fencing and landscape operations account for a large percentage of underground utility damages each year. We’re here to help.A fence may be installed on a property for a variety of reasons, including privacy, security, or aesthetics. While hiring a professional to install a fence is an
- [Member Resources Guide](https://www.al811.com/member-resources-guide/) - MEMBER SERVICES & RESOURCES GUIDE Whether it be through continuing education, public outreach, or services provided by our state-of-the-art call center, we’ve got you covered. We’re here to work for you Alabama 811 provides the communication between the member utility companies and anyone with intent to excavate using voice or web. The service is free
- [Top 3 mistakes people make before starting a project that requires digging](https://www.al811.com/top-3-mistakes-people-make-before-starting-a-project-that-requires-digging/) - Top 3 mistakes people make before starting a project that requires digging If you are a homeowner planting a tree, a contractor installing a fence, or a utility worker repairing underground pipes, not contacting 811 can have serious consequences. It is important to Know what’s below. Contacting 811 before digging is essential for safety and
- [50th Anniversary](https://www.al811.com/50th-anniversary/) - Celebrating 50 Years of Safety:Alabama 811’s Golden Anniversary! Let’s dig safely for another 50 years! A Personal NoteAs we mark 50 years of service, we extend our deepest gratitude to everyone who has contributed to our success – our members, partners, and the people of Alabama. Together, we’ve built a legacy of safety, innovation, and
- [VCF - Jay Owens](https://www.al811.com/vcf-jay-owens/) - Jay Owens MANAGING DIRECTOR – TECHNOLOGY (205) 731-3221jowens@al811.com
- [VCF - Grayson Cain](https://www.al811.com/vcf-grayson-cain/) - Grayson Cain MEDIA & MARKETING SPECIALIST (205) 731-3206gcain@al811.com
- [VCF - Courtney Monnette](https://www.al811.com/vcf-courtney-monnette/) - Courtney Monnette Managing Director – Operations (205) 731-3222cmonnette@al811.com
- [VCF - McKay Lyvers](https://www.al811.com/vcf-mckay-lyvers/) - McKay Lyvers Managing Director – Public Awareness and Membership (205) 731-3207mlyvers@al811.com
- [VCF - Adam Berendt](https://www.al811.com/vcf-adam-berendt/) - Adam Berendt Senior Technology Manager (205) 731-3202aberendt@al811.com
- [VCF - Derek Day](https://www.al811.com/vcf-derek-day/) - Derek Day GIS Specialist (205) 731-3213dday@al811.com
- [VCF - Emily Roberts](https://www.al811.com/vcf-emily-roberts/) - Emily Roberts Member Services Manager (205) 731-3212eroberts@al811.com
- [VCF - ShaNir Woodbury](https://www.al811.com/vcf-shanir-woodbury/) - ShaNir Woodbury Contact Center Supervisor (205) 731-3204swoodbury@al811.com
- [VCF - Amelia Nelson](https://www.al811.com/vcf-amelia-nelson/) - Amelia Nelson Contact Center Supervisor (205) 731-3215anelson@al811.com
- [VCF - Kimberly Vargas](https://www.al811.com/vcf-kimberly-vargas/) - Kimberly Vargas Contact Center Supervisor (205) 731-3203kvargas@al811.com
- [VCF - Kim Jenkins](https://www.al811.com/vcf-kim-jenkins/) - Kim Jenkins Office & Accounting Manager (205) 731-3205kjenkins@al811.com
- [VCF - Keishawn Berry](https://www.al811.com/vcf-keishawn-berry/) - Keishawn Berry Administrative Operations Assistant (205) 731-3201kberry@al811.com
- [VCF - Jennifer Pickle](https://www.al811.com/vcf-jennifer-pickle/) - Jennifer Pickle Damage Prevention Coordinator (205) 731-3210jpickle@al811.com
- [VCF - Jeff Bice](https://www.al811.com/vcf-jeff-bice/) - Jeff Bice Damage Prevention Coordinator (205) 731-3218jbice@al811.com
- [VCF - Kim Covan](https://www.al811.com/vcf-kim-covan/) - Kim Covan Damage Prevention Coordinator (205) 731-3217kcovan@al811.com
- [VCF - Annette Bowman](https://www.al811.com/vcf-annette-bowman/) - Annette Bowman Executive Director (205) 731-3209abowman@al811.com
- [VCF - Template](https://www.al811.com/vcf-template/) - Jay Owens MANAGING DIRECTOR – TECHNOLOGY (205) 731-3221jowens@al811.com

## Pages

- [Home](https://www.al811.com/) - Planning a project that requires digging? Contact Alabama 811 before you dig to have underground utilities located. It’s free, it's simple, and it's the law.
- [Members & Utilities](https://www.al811.com/members-utilities/) - Access tools, reporting resources, and support for Alabama 811 member utilities. Manage service areas, view reports, and stay connected.
- [Contractors & Excavators](https://www.al811.com/contractors-excavators/) - Submit locate requests, check ticket status, and coordinate utility markings with Alabama 811 before excavation. Plan ahead and dig safely.
- [Homeowner](https://www.al811.com/homeowner/) - Planning a home project? Contact Alabama 811 at least two business days before digging to have utilities marked. It’s free, it's simple, and it's the law.
- [Complex/Large Projects](https://www.al811.com/projects/) - Complex/Large Projects Large excavation projects often require more coordination than a standard locate request can provide. The Complex/Large Project process helps excavators, utility owners, and locators coordinate project timelines, marking needs, and excavation activities before work begins. Your project may qualify as a Complex/Large Project if it:Extends beyond a standard 40-working-day notification periodInvolves 5 or
- [Reports](https://www.al811.com/reports/) - Reports Access Alabama 811 operational reports, ticket volume data, and historical reporting archives. Current Reports ANNUAL SUMMARY OPERATIONS REPORT TICKET VOLUME MONTHLY REPORT 2026 TRANSMISSIONS TRANSMISSION REPORT HISTORICAL REPORTS [table id="12" responsive="" responsive_breakpoint=""] [table id="11" responsive="" responsive_breakpoint=""] Damage Reporting Become a Member
- [Positive Response](https://www.al811.com/positive-response/) - Positive Response & Compliance All notified operators must respond through the Positive Response system before excavation begins. Excavation may not proceed until all required responses are received and reviewed. CHECK LOCATE REQUEST STATUS Confirm All Responses Before excavation begins, all notified operators must respond through the Positive Response system. Excavation may not begin until all
- [Law](https://www.al811.com/law/) - Alabama Underground Damage Prevention Law DOWNLOAD HERE (.PDF) > EFFECTIVE JANUARY 1, 2027New Alabama Underground Damage Prevention LawThis revised law takes effect January 1, 2027. The current law above remains in effect through December 31, 2026. View the 2027 Law (.pdf) Section 37-15-1 – Purpose and intent.Section 37-15-2 – Definitions.Section 37-15-3 – Prohibition.Section 37-15-4 –
- [Spanish Resources](https://www.al811.com/spanish-resources/) - Spanish Resources Access downloadable safety materials and training resources in Spanish for your crew or team. Spanish Resources / Recursos en Español Excavation Manual (PDF) /Manual de excavacion (Spanish) Color-code cards (APWA) (SPANISH)-102550more (specify in comments section)APWA color-code cards with tolerance zone and positive response info on back. Delivery Method *I will pick up at
- [Contractors & Excavators - before you dig](https://www.al811.com/before-you-dig-excavators/) - Before You Dig: Excavator Responsibilities Submitting a locate request is the first step – but not the only requirement.Alabama law requires proper notice and safe digging practices. When a Locate Request Is Required If your work disturbs the soil, you must contact 811 in advance. Excavation, Demolition, or Grading Trenching or Directional Boring Utility Installation
- [Before you dig](https://www.al811.com/before-you-dig/) - Before You Dig Before you begin digging, submit a FREE locate request with Alabama 811 to notify utility companies in your area to have the underground lines on your property marked. If your project involves digging, contact 811 before you start. Even small projects can impact underground utilities. Landscaping & Lawn Projects Planting treesShrubsGradingDrainage Fences,
- [Color Codes & Safety Info](https://www.al811.com/color-codes-safety-info/) - Color Codes & Safety Utility markings use standardized colors to identify different types of underground facilities. Knowing what each color means helps you dig safely and avoid damage. Understanding Utility Marking Colors Utility companies follow a national color code to mark underground facilities. This standardized system helps identify the type of utility present and ensures
- [Resources](https://www.al811.com/resources/) - Explore Alabama 811 resources including safe digging guides, tools, and educational materials for homeowners, excavators, and members.
- [WebPortal Guide](https://www.al811.com/webportal-guide/) - Web Portal Guide Basic web portal activities Account creation is NOT required for basic web portal activities. Use the WebPortal without creating an account to:View utility responses to existing requests.View, print, & check the positive response posted to a specific requestEnter a single address ticket through the Homeowner Portal without creating an account.Click the Find
- [How 811 Works](https://www.al811.com/how-811-works/) - How 811 Works A simple process that protects you, your property, and underground utilities. What Happens When You Contact 811 When you submit a locate request, a clear process begins behind the scenes. Here’s what happens. 01 STEP 1 Submit Your Request Before digging begins, submit a locate request online or by calling 811. •
- [Members Overview](https://www.al811.com/members-overview/) - Protect Your Infrastructure. Strengthen Damage Prevention. Alabama 811 connects utilities, excavators, and communities through a centralized notification system designed to reduce damages, improve response efficiency, and support regulatory compliance. MEMBER PORTAL > BECOME A MEMBER > Supporting Alabama’s Underground Infrastructure Coordinating statewide communication between utilities and excavators. 67 Counties Served 24/7 Request Intake 50+ Years
- [Damage Prevention & Reporting](https://www.al811.com/damage-prevention-reporting/) - Damage Prevention & Reporting Preventing damage is a shared responsibility. If damage occurs, immediate action and proper reporting are required by law. Preventing Damage Preventing Damage During Excavation • Follow tolerance zone requirements• Hand dig within required clearance area• Protect and support exposed facilities• Maintain visible markings• Stop work if conditions change If Damage Occurs
- [Public Awareness & Outreach](https://www.al811.com/public-awareness-outreach/) - Public Awareness & Outreach Promoting safe digging across Alabama. Campaigns & Initiatives > Marketing & Logo Tookits > Partner with us > Campaigns & Initiatives Campaigns that drive safe digging behavior across AlabamaAlabama 811 leads statewide efforts focused on one simple goal: making sure people contact 811 before they dig.These campaigns are timed and targeted
- [Member Support](https://www.al811.com/member-support/) - Member Support Need to Make Changes to Your Membership? By clicking the button below, you can make changes to your membership such as: Contact informationHow you receive ticketsCode changes MEMBERSHIP CHANGE REQUEST FORM > Have a Question? If you have a question that isn’t covered in the Members & Utilities information, contact the Membership Support
- [Become a Member](https://www.al811.com/become-a-member/) - Become a Member Join Alabama 811 to receive excavation notifications and manage your service area. START MEMBERSHIP PROCESS > Who Should Become a Member Electric, Gas, SewerWater Utilities Operators of underground infrastructure Telecommunications Providers Fiber and communication networks Municipal & Private Operators Cities, counties, and private systems Required by Alabama LawOperators of underground utilities in
- [About](https://www.al811.com/about/) - Alabama 811 processes notification of proposed excavation so that facilities can be marked prior to work to reduce damage & protect the public.
- [Life of Ticket](https://www.al811.com/life-of-ticket/) - Submitting a ticket is the first step but it’s not the only step. Here are examples of day of notification and the life of a locate ticket.
- [Training & Certification](https://www.al811.com/training-certification/) - Training & Certification Alabama 811 provides free training resources to help excavators understand locate requirements, excavation safety, and compliance with Alabama’s Underground Damage Prevention Law. FREE ONLINE TRAINING COURSE > REQUEST TRAINING > Excavator Safety Training Course FREE Excavator Safety Training Alabama 811 offers a free, self-paced online training course designed to help excavators understand
- [Excavator Responsibilities](https://www.al811.com/excavator-responsibilities/) - Excavator Responsibilities Excavators are responsible for complying with Alabama’s Underground Damage Prevention Law and following all locate procedures before and during excavation. Required Before Excavation Before any excavation begins, the following requirements must be met: • Submit a valid locate request within the required notice period• Confirm all notified operators have responded• Maintain a valid
- [What to expect](https://www.al811.com/what-to-expect/) - What to Expect After You Submit a Request After you contact 811, participating utility companies review your request to determine whether they have underground facilities near your project area. Most requests are processed quickly and without issue. Here’s what you can expect. How Utilities Respond Each participating utility company reviews your request individually. Only utilities
- [Training & Education](https://www.al811.com/training-education/) - Training & Education Not sure where to start? Start here. Training, meetings, and resources to help you dig safely and confidently. Online Training > Find Meetings Near You > Get Help & Support > Online Training & Certification Alabama 811 offers training for excavators, crews, municipalities, and organizations to ensure safe and compliant digging practices.
- [Terms of use](https://www.al811.com/terms-of-use/) - Terms of Use AGREEMENT BETWEEN USER AND Alabama 811The Alabama 811 Web Site is comprised of various Web pages operated by Alabama 811.The Alabama 811 Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Alabama 811 Web Site constitutes your
- [Privacy Policy](https://www.al811.com/privacy-policy/) - Privacy Policy Alabama 811 is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Alabama 811 site and governs data collection and usage. By using the Alabama 811 site, you consent to the data practices described in this statement.
- [Promotional Items](https://www.al811.com/promotional-items/) - Promotional Items You can help make an impact on underground utility damage prevention with Alabama 811’s promotional items. Here, you’ll find items to help spread awareness. Request FREE and/or Purchase Items Fill out the form below to request free items, and/or purchase items. We will send an invoice along with the item(s) ordered. Please allow
- [Alabama 811 Mobile App](https://www.al811.com/alabama-811-mobile-app/) - Alabama 811 Mobile App Get fast and easy access to many resources for facility operators, excavators, and homeowners directly from your mobile device! Quickly & Easily Document the Status of Locate Request Tickets using the Alabama 811 App Positive Response is only available to Alabama 811 member utility companies and requires additional configuration by Alabama
- [Alabama 811 Ticket Search](https://www.al811.com/alabama-811-ticket-search/) - Alabama 811 Ticket Search If you know the ticket number, you may print a free copy by clicking HERE. Ticket Search Request NOTE — There may be a fee associated with the research and documentation information for non-Alabama 811 members. The cost will be determined based on the scope of the request. Someone will follow
- [Industry Links](https://www.al811.com/industry-links/) - Industry Links Explore trusted organizations, tools, and resources related to safe digging, damage prevention, and utility coordination. Resources, Training, & Standards to support safe excavation practices National Organizations Common Ground AllianceNational organization dedicated to preventing damage to underground utilities.Visit Website > 811 (Call Before You Dig)A free national service that connects you to your local
- [News & Info](https://www.al811.com/news-info/) - News & Updates Stay informed with the latest safety information, announcements, and excavation best practices. Did you know? Top 3 mistakes people make before starting a project that requires digging Load More
- [Damage Reporting](https://www.al811.com/damage-reporting/) - Damage Reporting Note: This is an annual reporting tool for damages and near misses. It does not replace notifying the underground facility owner when damage occurs during excavation. Reporting Options Members may submit damage and near-miss data using one of the reporting methods below. Only one submission method is required. DIRT If you are already
- [Service Area Editor](https://www.al811.com/service-area-editor/) - Service Area Editor Manage and update your utility service area to ensure accurate locate request notifications. UPDATE LOCATE MAPS Manage Your Service Area Utility members are responsible for maintaining accurate service area mapping to ensure proper notification of locate requests. Easily Update Maps Using the Mapping Editor. After being given permission, you may log into
- [Law & Compliance](https://www.al811.com/law-compliance/) - Law & Compliance Alabama’s Underground Damage Prevention Law establishes requirements for excavators, utilities, and other stakeholders working near buried infrastructure.Understanding the law helps ensure safe excavation practices and protects critical underground facilities. Alabama Underground Damage Prevention Law Alabama law requires excavators to notify the One-Call Notification System before beginning excavation so underground utilities can be
- [Enforcement Training (OG)](https://www.al811.com/enforcement-training/) - ALUDPA Enforcement Training Damage Prevention Education Online / Self-paced Training By you enrolling in this course, you are agreeing that you are the actual individual and organization found in violation, and you understand that any misrepresentations might result in further enforcement action by the ALUDPA.When taking the course, video(s) must be watched in their entirety.