Alabama 811 connects utilities, excavators, and communities through a centralized notification system designed to reduce damages, improve response efficiency, and support regulatory compliance.
Coordinating statewide communication between utilities and excavators.
67
Counties Served
24/7
Request Intake
50+
Years of Service
Annual Locate Requests
Excavation requests are received and routed to affected member utilities based on mapped service areas.
Members review locate request tickets, mark facilities, and respond within required timeframes.
Members update ticket status through the Positive Response system to maintain communication and compliance records.
Access reporting tools, damage analytics, and collaborative damage prevention resources statewide.
Access operational systems, reporting tools, and support resources.
Member Portal
Access locate request ticket management, mapping tools, and account settings.
Member Portal >
Positive Response System
Update locate request ticket statuses and confirm locate activity.
Positive Response>
GIS & Mapping Resources
Submit and manage service area mapping data.
Mapping Resources>
Locate Request Ticket & Reporting Tools
Access damage reporting, ticket analytics, and performance data.
Reporting Tools>
Damage Prevention Meetings
View upcoming meetings and CE opportunities.
View Meetings >
Education & Training
Access educational materials and compliance resources.
View Resources >
Member Support
Contact Alabama 811 support for technical or operational assistance.
Member Support >
Under Alabama’s Underground Damage Prevention Law, operators of underground facilities are required to participate in the statewide notification system.
If your organization owns or operates underground utilities within Alabama and is not currently a member of Alabama 811, please contact us to begin the onboarding process.
Participation includes:
• Centralized excavation notification routing
• Positive Response system participation
• Service area mapping integration
• Coordination for reporting and compliance